Joan is fantastic – good knowledge of the North Springfield area, pricing theory, timing. 23 showings and two offers the first week on the market. Very good communicator, unflappable professional, both critical because I’d already moved out of state and was relying on her to make it all work out. We closed 28 days after the listing went live. Far and above expectations, and vastly superior to the other agents I interviewed. I cannot thank or recommend her enough!